🛠️
Our Service
Send inquiry for latest pricing.
Proforma Invoice (PI) provided after price confirmation.
Standard payment: 30% deposit, balance before shipment.
Professional forwarding for Express/Sea/Air shipments.
Responsive after-sales feedback collection.
🏆
Our Advantage
Professional factory with skilled workers.
Eco-friendly materials used in all products.
Free samples available for existing moulds.
Internal design team to bring your ideas to life.
Strict QC system and OEM/ODM availability.
❓
FAQ
Q1: Are you a manufacturer or trading company?
We are a direct manufacturer with over 20 years of experience, holding certifications like ISO9001 and BSCI. Our facility spans 12,000 square meters.
Q2: What is your Minimum Order Quantity (MOQ)?
Our MOQ is 100 pieces for each design.
Q3: Can I get a sample before ordering?
Yes, we can send ready samples to test quality (shipping cost applies), or create a custom sample based on your design after mold cost payment.
Q4: What are your payment terms?
Typically 30% deposit before mass production, and the balance after inspection but before shipment.
Q5: How long is the production lead time?
Sample lead time is 3-5 days. Mass production usually takes 12-15 days after sample approval and payment.
Q6: How do you handle quality problems after sales?
If any issue arises, provide clear photos or videos. We will analyze the problem and provide a satisfactory solution within 24 hours.
Creative Pet Toys
