❓ Frequently Asked Questions
Why should we choose your factory?
We are a professional manufacturer established in 1996, offering reliable win-win solutions, high-quality pet products at reasonable factory prices across a 100,000 square meter production area with nearly 860 employees.
What is your production and R&D capacity?
We maintain over 8000 items with 80 new products launched monthly. Supported by a 50+ person R&D team, 15+ quality control staff, and a massive exhibition hall, we ensure top-tier innovation and quality.
What are the sample and payment terms?
Sample lead time is 3~10 days after confirmation. We accept T/T (30% deposit, balance after order completion), PayPal, and West Union.
Do you offer OEM and customization services?
Yes, we provide full OEM services. Our design team can turn your ideas into products. We also offer free package design, free logo design, and free leather design for our partners.
What additional supports do you provide for online sellers?
We provide free HD pictures for your online shop and regular updates on the latest pet product trends every month once cooperation begins.
Is the sample cost refundable?
Yes, sample costs will be 100% returned to you after a formal order is placed.
Creative Pet Toys
