❓ Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
It depends on the products you purchase. Mostly 10 pcs for standard items.
Can you provide free samples? What is the lead time?
Yes, we can. The sample charge will be returned after an official order is placed. Normally the lead time for samples is 3 days.
Are you a trading company or a factory?
We are a trade company with highly reliable cooperated factories to ensure product quality and variety.
Do you offer OEM/ODM services?
Yes, we provide full OEM and ODM services to meet your specific customization needs.
What are your payment terms?
For sample orders: 100% before delivery. For mass production: 30% deposit before production, and the balance before shipping.
How is the quality of the latex material?
Our products use high-quality, durable latex designed for pet safety and long-lasting chew play.
Creative Pet Toys
